Data Deletion

What Is This Page?

KAK operates the kakedge.com platform, which integrates with Meta's APIs (Facebook Login, Conversions API, and Audience Manager) to help businesses optimize advertising performance. This page explains how we collect, use, and delete your personal data in compliance with Meta's Developer Platform Terms.

If you've revoked Facebook permissions in your Meta settings, or if you're requesting deletion of your data collected through our platform, this page is your hub for understanding the process and checking the status of your deletion request.

Data We Collect Via Facebook & Meta APIs

When you connect your Facebook or Instagram business account to KAK, we collect and process the following data:

OAuth Tokens & Credentials — Access tokens and refresh tokens that authorize our integration with Meta's platform
Ad Account Information — Business account IDs, ad campaign names, budgets, and performance metrics
Audience Data — Custom audience definitions, lookalike audience parameters, and audience matching lists
Conversion Events — Customer actions tracked via Conversions API (purchases, sign-ups, page views, etc.)
User Identifiers — Email addresses, phone numbers, and hashed first/last names used for audience matching
Insights & Analytics — Campaign performance data, CTR, ROAS, spend, and impression metrics

How to Request Deletion

You can request deletion of your data through two channels:

Option 1: Direct Email Request

Email hello@kakedge.com with the subject line "Data Deletion Request" and include:

Your full name and email address associated with your KAK account
The Facebook/Instagram business account ID(s) to delete
Any additional context about your request

Option 2: Via Facebook Settings

You can revoke KAK's access to your Facebook account directly through Meta:

Go to your Meta Business Account settings
Navigate to Apps and Websites → Active
Find "KAK" and select Remove or Revoke
This automatically triggers a data deletion callback to our servers

What Happens After You Request Deletion

Timeline & Process

Immediate (0–24 hours): We receive and validate your deletion request. We mark your data for deletion in our systems.

Processing (1–7 days): We securely delete all personal data associated with your request from our production databases and backups.

Confirmation (within 7 days): You'll receive an email confirmation that your data has been deleted, including a confirmation code for your records.

Check Your Deletion Request Status

If you've submitted a deletion request, you can look up the status using the confirmation code sent to you via email. Enter your code below:

Deletion Request Lookup

What Gets Deleted vs. What's Retained

Data That Will Be Permanently Deleted

All OAuth tokens and API credentials
Stored ad account connections and configurations
Custom audience lists and audience targeting data
Cached performance metrics and historical campaign data
Conversions API event logs and customer data
Any user identifiers (emails, phone numbers, hashes) used for matching
Integration settings and API keys

Data That May Be Retained

Legal & Compliance Retention

The following data may be retained for legal, compliance, or business continuity reasons, in compliance with applicable law:

Anonymized Analytics — Aggregated, non-identifiable usage patterns (e.g., "X customers deleted data on date Y")
Billing & Tax Records — Transaction history and invoices required by law for tax compliance (retained per IRS/local regulations)
Fraud Prevention — Anonymized records used to prevent abuse and unauthorized access
Legal Hold — Data subject to active litigation, government requests, or regulatory investigations

Your Privacy Rights

We respect your privacy and comply with applicable data protection laws, including GDPR, CCPA, and Meta's Data Use Restrictions. You have the right to:

Request Deletion — All personal data linked to you will be deleted within 7 days
Data Portability — Request an export of your data in a machine-readable format
Access Your Data — Ask what personal data we hold about you
Revoke Consent — Disconnect your Facebook account from KAK at any time

For questions about your privacy rights, email hello@kakedge.com.

Trademark & Compliance Notice

KAK is independently developed and is not affiliated with, endorsed by, or associated with Meta Platforms, Inc. (formerly Facebook, Inc.). We operate under Meta's Developer Platform Terms and maintain compliance with their Data Use Restrictions.

Facebook™ and Instagram™ are registered trademarks of Meta Platforms, Inc. The use of these marks is for identification purposes only and does not constitute sponsorship, endorsement, or approval by Meta.

This page is provided as required by Meta's Developer Platform Terms (Section on Data Deletion Requests). If you have concerns about Meta's data practices, visit facebook.com/privacy or contact Meta directly.

Questions?

If you have any questions about data deletion, your privacy, or this policy, please reach out:

Email: hello@kakedge.com
Website: kakedge.com
Meta Developer Support: developers.facebook.com/support

This policy is effective as of April 19, 2026, and will be updated as needed to reflect changes in our data practices or legal requirements.